Client Service Director and Marketing Director

Cindy is the pleasant voice you hear when calling in and the smiling face you see when you walk in the door to our law office. As the Client Service Director and the Marketing Director at Legacy Planning Law Group, Cindy’s mission and focus is client service and making sure clients receive an exceptional client experience they cannot find anywhere else at any price. Have a question or issue? Cindy likely will be able to answer it. She is warm and inviting and loved by everyone. She is always attentive to our clients’ needs.

“Do things for people not because of who they are or what they do in return. but because of who you are.”

– Harold S. Kushner

Client Service Director Cindy Grimes

Get To Know CINDY


Cindy grew up in Jacksonville. As the daughter of a 38-year Navy veteran, Cindy has traveled the country and lived in many places, most recently Denver, Colorado. Prior to serving as the client service director for our Jacksonville estate and elder planning firm, Cindy worked in marketing, finance and customer satisfaction. She recently returned to Jacksonville to care for aging parents, and she is here to stay. 

Her parents and brother live here in Jacksonville and she loves that they are so close. Her father was just recently accepted into a VA Facility in St, Augustine where she visits frequently. Working at Legacy Planning Law Group has allowed Cindy to express her passion for the elderly. Cindy is engaged to be married and has four children of her own. She is soon to become a stepmom to a lively seven-year-old. Her oldest son lives in Nashville TN, where she loves to travel to visit. She has one son who recently graduated college and another one presently in college. She also has a sweet sixteen-year-old daughter. Her other sons live in Golden and Denver, Colorado. She loves to visit Colorado often. Cindy also has one grandchild who lives in Pensacola, FL who she cannot see too often. Cindy is fond of saying that kindness is a language which the deaf can hear and the blind can see. She enjoys spending time with family and friends and loves karaoke, classical music, and the theater.


  • Pensacola State University, A.A. – Accounting (2003)

Meet Our Team


Book Your Call

If you are committed to solving your planning needs and want to work with our skilled and experienced team, the first step to get started is booking your 15 minute phone call.

Explore Your Planning Needs

During the call, we will find out what your planning needs are so we can see if we can help you. We will also figure out if we would be a good fit for each other.

Schedule Your In-Person Consultation

At the end of the call, we will set up a time to meet with the team and create a plan that will protect your family and preserve your legacy.